International Shipping, Returns, and Refunds
Status: Approved | Version: 1.0 | Effective date: 27 October 2026 | Last updated: 27 October 2026
1. Payment and production
Cash on delivery is not available. The order is paid online before it is printed.
Production can start soon after payment confirmation. A request to cancel or change an order is not guaranteed after production starts.
2. Shipping estimates and tracking
The product page or checkout shows the available shipping service and estimated delivery time. The estimate can include production and transit time. It is not a guaranteed delivery date. Customs, weather, carrier operations, remote locations, and public holidays can cause a delay.
Bazaraw sends tracking information when the fulfillment provider makes it available. Tracking can take time to update after dispatch.
3. Address and delivery
Give a complete and correct delivery address before you pay. Contact support@bazaraw.com promptly if an address is wrong. Bazaraw cannot guarantee an address change after production or shipment starts.
If delivery fails because the address is wrong, the buyer refuses the package, the buyer does not collect it, or the buyer does not pay a required customs charge, the buyer must pay the actual return and reshipping costs where law permits. Bazaraw does not pay buyer-caused Return to Origin costs.
4. Customs and import charges
Prices do not include import duties, customs charges, local taxes, or clearance fees unless checkout states that a charge is included. The buyer is responsible for these charges where the buyer is the importer under applicable law. A carrier or customs authority can collect these charges before delivery. Bazaraw cannot predict the charge or customs processing time.
5. No buyer-remorse returns
Each print-on-demand product is made for the buyer. We do not accept a return or exchange because the buyer changed their mind. We also do not accept a return when the buyer selected the wrong size, color, design, or quantity. Check the product options before you pay.
6. Quality claims
This item is printed to order. A change of mind is not returnable. A damaged, misprinted, or wrong item can be replaced through the store.
Contact support@bazaraw.com within 30 calendar days after delivery. Give the order number, a clear description, and clear photos of the product and packaging. Do not return the product unless support asks you to return it.
7. Lost or undelivered orders
Contact support if tracking states that a package was delivered but you did not receive it, or if tracking does not update for an unusual time. Bazaraw, the store, and the carrier can request information needed to investigate. An accepted claim can result in a replacement or refund.
8. Remedies and refunds
- An accepted quality claim can receive a replacement or refund.
- If an approved replacement is unavailable, Bazaraw will start a refund for the affected product and applicable shipping charge.
- A refund is sent to the original payment method. The payment provider and the buyer's bank control when the amount appears.
- Buyer-caused customs, return, RTO, and reshipping costs are not refundable where law permits.
Buyer-caused cost rules do not apply when the failure was caused by Bazaraw, the store, the fulfillment provider, or the carrier. This policy does not remove a mandatory consumer right or remedy.